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Privacy Policy

Please carefully review the Privacy Policy of oceanjourneys.online, as it pertains to your privacy as a user. We highly respect your privacy and acknowledge its importance to you. Transparency is our priority, and we have outlined our data collection practices in detail below. Kindly read through them carefully, and only proceed with using our website if you agree to each point. If you have any issues or objections, you can reach out to our support staff or stop using the website.

Kinds of Data We Gather

  • Personal Information (For example: name, email address, phone number, etc.)
  • Usage Data (For example: Information about how you interact with the website or service.)
  • Cookies and Tracking Technologies (For example: Data collected through cookies, pixel tags, and similar technologies.)
  • Device Information(For example: Information about your device, such as IP address, browser type, operating system, etc.)
  • Location Information (For example: Your approximate location based on IP address or GPS data (if enabled).)
  • Payment Information (For example: If applicable, details necessary for processing payments.)
  • Communications (For example: Records of your communications with customer service or through the website)

Means of Data Collection

We gather user information using the following methods:

  • Direct Data Collection :Personal information (name, email, phone number) submitted during reservations.Payment information input during transactions
  • Indirect Data Collection :Automatically collected device data (IP address, browser, OS, etc.) for enhancing user experience. IP address and cookie-based approximate location and deny access option.

Modes of Data Collection

  • Via Support Interactions: Information collected in the course of customer support queries.
  • Through Direct Communication Channels: Data collected by emails, chats, or calls.
  • Third-Party Platforms & Partners Data collected from third-party services with the user's consent.
  • Customer Feedback & Surveys: Data collected through user feedback.
  • Automated Technologies: Information automatically collected via analytics tools and cookies.

Reasons Why We Collect Data

  • Processing Services:To handle bookings and offer requested services.
  • User Experience Improvement: To customize and enhance interaction..
  • Communication: To deliver crucial updates, notices, and support messages.
  • Compliance with the Law:To adhere to laws and regulations in effect.
  • Analysis of Use: To improve website functionality and increase performance.
  • Personalized Offers: To personalize promotions according to user preference.

How We Protect Your Data

At Ocean Journeys, we employ latest security practices for collecting, storing, and managing your data in a secure way. Your details are utilized to enhance customer satisfaction and service performance only. Your data is never disclosed to third parties unless essential for processing booking or as legally permitted by you. Any information disclosure will solely comply with legislative obligations. Safety and confidentiality of your personal information is our topmost concern.

Your Right to Manage Your Data

We believe in your privacy rights, and you have the right to decide whether or not to share your data. If you choose not to give information, we won't be able to view your details. Refusing to give some data might restrict you from using some services and features and, consequently, could impact your overall experience on the website.

For any inquiries or issues, you are free to contact our support staff. You can contact us by email at support@oceanjourneys.online or call us on (888) 651-5444