Cruise Ticket Refund Policy

Cruise ticket refund policies might be a little tricky at times, but let me outline the important details for you. Such policies differ between cruise lines, ticket types booked, and why you are canceling.

Eligibility for Refunds

• You usually have the right to a full refund if you book a cruise within 24 hours of doing so.
• If the cruise company cancels your journey, you can ask for a refund.
• If the cruise company significantly alters the itinerary or incurs delays, you could also be entitled to a refund.

Types of Refunds

• Non-refundable tickets – A full refund may not be possible, but you might receive reimbursement for specific taxes and charges.
• Refundable tickets – A refund is usually offered in full, though cancellation charges might be levied.

How to Claim a Refund

• Call the cruise line company directly to make your request for a refund.
• If you made your booking with a travel agency or an online travel site, contact them initially to begin the refund process.

Further Advice

• Always check the cruise line's refund policy prior to making your booking.
• It may be wise to buy travel insurance to cover yourself against unforeseen cancellations.
• If you experience difficulties in getting a refund, you can complain to the appropriate travel regulatory body.